Capabilities

  • Service Desk & Operation Center Support
    • Tier 1-3 Helpdesk Support
    • ITIL Implementation & Continuous Process Improvement
    • 24x7x365 Support & Monitoring
  • Software Application Development
    • Agile Methodologies
    • Full Software Application Development Lifecycle (SDLC)
    • Design, Development, & Testing
  • Cybersecurity & Information Assurance
    • Audit & Accreditation Services
    • Network & Information Security
    • Regulatory Standard Compliance
  • Network Infrastructure & Administration
    • End-to-End Data Center & Network Operations
    • Secure Network Migration & Connectivity Management
    • Physical & Cybersecurity Integration
  • IT Service Management
    • Enterprise Scale Service Desk Operations
    • ITIL-Aligned Process Implementation
    • Service Request Optimization
  • Cloud Management & Modernization
    • Capacity Analysis Platform
    • Management & Automation
    • Container-Based Architecture
  • IT Asset Management (ITAM)
    • Enterprise Scale Infrastructure Oversight
    • ITIL-aligned Asset Governance
    • Cloud Integrated Asset Optimization
  • Server Administration
    • Comprehensive Data Center Management
    • Cloud Infrastructure & Migration Expertise
    • Security & Compliance Integration
  • DevSecOps
    • Collaboration & Transparency
    • Innovation & Adoption
    • Flexibility & Adaptability
    • Efficiency & Risk Reduction
  • Enterprise Architecture
    • Comprehensive Architecture & Engineering Support
    • Modernization & Platform Integration
    • Data Center Consolidation & Infrastructure Design
  • Analytics & Reporting
    • Enterprise Data Science & Analytics Group
    • Real-time Monitoring & Event-driven Analytics
    • Fraud Detection & Predictive Modeling
  • Configuration Management
    • Automated Build & Tracking
    • Knowledge-driven Support
    • Data Center Configuration & Life Cycle Oversight